Get In Touch

Frequently Asked Questions

We offer special perks to our direct booking guests including earlier check in at 3pm and later checkout at 11am where we can.

Avoiding Fees: Many third-party booking platforms charge service fees or booking fees. Booking directly with the owner will help you avoid these additional costs.

Building Relationships: Booking directly with an owner will lead to building a more personal relationship. This will result in a better experience and repeat guest discounts.

Personalized Communication: When you book directly with the owner, you can communicate directly with them. This allows you to ask questions, discuss your preferences, and get personalized recommendations for your stay.

Customization: Working directly with the owner allows you to customize your experience. You may be able to request specific amenities, services, or arrangements to make your stay more enjoyable.

Simply go to BOOK NOW and choose the available dates you are looking for, supply the details required such as number of people and pets, and share with us what brings you to the Clayton area and what we can do to help you enjoy your trip.

You will be asked to pay for your stay at the end of the booking process using a Credit Card. If you cannot pay via Credit Card and wish to pay via Bank Transfer, please contact us.

One hundred percent (100.00%) of the total booking charges will be refunded if the cancellation is made more than 60 days prior to the arrival date of the reservation.

Fifty percent (50.00%) of the total booking charges will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation.

Zero percent (0.00%) of the total booking charges will be refunded if the cancellation is made in less than 30 days prior to arrival date.

We highly recommend that our guests purchase separate travel insurance that includes ‘cancel for any reason’ benefits for maximum flexibility. You will be given this option to purchase at the time of booking.

Yes! We allow up to 2 well-behaved, vaccinated, potty trained dogs with prior approval. We prefer dogs that are not heavy shedders please as this is very difficult to clean in time for the next guests. Please be responsible and clean up after your pet and keep up with the dog hair as much as possible. We do not allow dogs to remain in the home unattended unless crated and all dogs must be leashed when outside. We do provide sheets for your use in case you would like to cover furniture to make keeping the home clean with a pet easier for you.

No cats or any other type of pet other than dogs are allowed.

**Proof of rabies vaccination and flea control must be provided prior to your visit and $100 fee per pet per stay will be added to your reservation.

The above is just a sample of our FAQs